लाडली फैब्रिक्सLadaliFabrics
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Privacy Policy

Privacy Statement / Policy

Welcome to https://www.ladali-fabrics.com!

This Privacy Policy, together with our Terms of Use, describes the policies and procedures of Ladali Fabrics (“Company” / “We” / “Us” / “Our”) for collection, storage, use and disclosure of the information provided by our customers, stakeholders, and persons who visit our website (hereinafter referred to as “User” / “Users” / “you” / “your” / “customer”). The Company is engaged in the business of selling women's ethnic wear and accessories through retail stores and eCommerce sites. This privacy policy covers your rights in relation to your information, how we protect and use it, and how you can contact us in case you have a complaint.

This privacy policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This privacy policy does not require any physical, electronic or digital signature. This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under Information Technology Act, 2000.

This privacy policy is a legally binding document between you and Ladali Fabrics. You hereby acknowledge and agree that you are voluntarily providing your personal information and that you have read and understood this Policy and that we will collect Personal Information from you for the purposes described below. The terms of this privacy policy will be effective upon your acceptance / consent of the same (directly or indirectly in electronic form, by clicking on the “I Accept” tab or by use or access of the services or by other means) and will govern the relationship between you and Ladali Fabrics.

Please read this privacy policy carefully. By using the services, accessing the website, or forming any contractual, financial or commercial obligation or other services, you indicate that you understand, agree and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this platform.

What information do we collect?

This Privacy Policy covers our treatment of your personal data or information including sensitive information or data (collectively known as “Personal Information”), which may include such information as disclosed at the time you provide your consent. Such data or information may include but is not limited to your name, email address, IP address, identification number, phone number, postal address, in addition to other details that may include gender, location, occupation, data relating to your physical, physiological, genetic, mental, economic, cultural or social identity, bank account details, your communications shared with us, information included in your reviews or otherwise provided for display of services, transaction details on our services, or other such information of a demographic nature when you sign up for this platform.

How we collect your data or information?

Website and Cookies

When you interact with our website, we use cookies to automatically collect, store and use technical information about your system and the pages or information you requested on our Platform. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. You may be able to change the preferences on your browser or device to prevent or limit your computer's or device's acceptance of cookies, but doing so may prevent you from taking advantage of our Website's best features. Our advertising partners may transmit cookies to your computer or device when you click on ads that appear on our site. This Privacy Policy does not cover cookies delivered to you by any of our advertisers.

KYC Details

You will be required to provide your Personal Information to establish any business, financial or contractual relationship between you and Ladali Fabrics, such information may include but not be limited to your address proof, PAN number, Voter ID card number, or other Social security numbers as may be applicable. The data or information would be collected from you when you visit our premises or when such is sent by you to us through any form of electronic communication or when you provide the information in written or oral form and such is uploaded on our systems. You would be responsible for the authenticity of the information so provided and Ladali Fabrics would not be liable to verify its authenticity.

Account Information

We collect information that allows us to communicate with you. Such information is obtained when you voluntarily sign up to obtain information about our services through the website, visit / subscribe / follow / like our social media pages, order or register to get services by way of purchase of products, when you request for a replacement, provide us with feedback, contact us, participate in any contest, or register for any event hosted by Ladali Fabrics. Such information collected from you may include your name, contact information, postal / billing address and any other information that is voluntarily provided by you or is necessary for us to provide services to you.

Why we collect your information?

In supplying your personal information, you consent to this information being collected, used, disclosed, transferred to the Company and stored by us for providing a more personalised shopping experience for you. Our purpose of collecting your information includes, but is not restricted to:

Customer Testimonials and Reviews

We may post customer testimonials and reviews on our website which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you would like to request to have your testimonial or review removed from our site, you may email us at care@ladali-fabrics.com.

Website Cookies

This website uses cookies to record log data. Cookies are small text files sent by us to your computer, and from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser session. Persistent cookies last until you or your browser deletes them, or until they expire.

Most browsers allow you to control cookies, including whether to accept them and how to remove them. You may set your browser to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.

We use cookies which are not specific to your account but are unique and allow us to understand how you use our Website, and remember choices you make in respect of search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. You may opt out of these cookies using your browser settings but it may affect the performance of our Website.

Cookies used for Advertising Purpose

Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. These kinds of cookies are typically used to personalise ads on this or other sites based on your use of our site, to measure ad effectiveness, and to stop you being shown the same ad repeatedly. We work with website analytics and advertising partners, including Google Display Network, Facebook, etc., to deliver Ladali Fabrics advertisements on third-party publisher websites. These cookies allow our partners to recognise your computer so that the ad server can show you Ladali Fabrics advertisements elsewhere on the Internet and our analytics software can measure your engagement and interactions while using Ladali Fabrics services. This allows us to optimise the performance of our advertising campaigns and the usability of our website.

Sharing Personal Data or Information

We do not use your personal information for any other purposes, unless we have your specific consent to do so. The Company does not rent or sell personal information about any of its users except as required under applicable laws. However, the Company may share or disclose your personal information in the following manner:

This website and any services available from this website and our other platforms do not knowingly collect or process any sensitive personal data of children under the age of 18 (Eighteen) years without parental consent. By using our services, we will assume parental or guardian permission has been obtained in case you are under the age of 18 years. The platform reserves the right to indefinitely suspend or terminate or block your access and use of services on the platform if it is discovered that you are under the age of 18 years and using our platform without parental consent.

International / Cross-Border Transfer of Personal Information

In conducting the operations of the Company and fulfilling the purposes as mentioned earlier, your Personal Information may be stored and processed in a country outside the jurisdiction of the country from which your Personal Information is collected. Those countries may have data protection laws different from yours. We have taken adequate checks to ensure that your data is protected, which includes checking whether the outside-country third party complies with applicable data protection laws, rules and regulations. Contracts entered between Ladali Fabrics and outside-country third-party service providers also obligate such third parties to ensure and implement adequate measures to protect your Personal Information.

User Rights

The User can always choose not to disclose his / her personal information with us or, if once disclosed, has the right to rescind their consent. However, please keep in mind that we may need some information to allow you to register with us or to take advantage of some or all our features or to form a commercial, financial or contractual relation with us. If you choose not to provide that information or subsequently rescind your consent, your ability to use our website and services may be limited and / or ceased.

The User can add, delete, modify or make any other changes in the account details. When you register or update your details, we maintain a copy of unrevised information in our records. Upon a request by you, under certain conditions, we will:

Protection of your Personal Information

We work to protect the security of your personal information during transmission by using SSL encryption software, which encrypts the information that you feed in while registering or placing an order. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). We may at times request proof of identity before we disclose personal information to you. Please note that your payment card details are maintained in encrypted form on secured servers.

However, no method of electronic transmission or storage is 100% secure and we cannot guarantee its outright security. In spite of all these precautions on our part, if there is any attack in the form of hacking, distributed denial of service (DDoS) attack, etc., which results in your personal data on our platform being compromised, we shall not be liable to you for any such loss or damage caused by any technologically harmful material such as viruses or a DDoS or otherwise.

The Website may contain links to other sites. We are not responsible for the privacy policies and / or practices on other sites. When following a link to another site you should read that site's privacy policy. We endeavour to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorised entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. We request you not to be ignorant about unauthorised access to your password and to your computer while signing up, and to be sure to sign off when you have finished using a shared computer.

How long we keep your information?

We will retain your personal information for the period necessary to fulfil the purpose(s) outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will retain such relevant personal information that is necessary in relation to the purpose(s), such as providing you the services, or in order to comply with our legal obligations, enforce the terms of our contracts, resolve disputes or prevent abuse.

We will retain the personal information you provided when registering an account on our Website so long as that account remains in existence. In the case of any contact you may have with our customer services department, we will retain those details for as long as is necessary to resolve your query and for a short period after the query is closed.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. Whenever we revise or modify the policy, the same will be updated online. If you continue to access this website or use services available from this website or our other platform after those changes have come into effect, you acknowledge and agree to the revised policy. We further request you to visit our privacy statement / policy periodically for changes and / or updates, if any.

Contacting Us

For any question, concern or feedback about this Privacy Policy, please feel free to write to us via post or through your registered email id. You may also reach us at:

Last updated: March 2026